Moving to a new home. Buying a gift for a relative across the country. Purchasing something online while away on vacation.
There are countless reasons you may need to change the primary shipping address connected to your eBay account. But did you know it only takes a few quick steps to edit these details both on the eBay website and mobile app?
In this comprehensive guide, we’ll explore everything you need to know about managing your shipping addresses as an eBay user, including:
- Common reasons for changing your eBay shipping address
- A detailed walkthrough of updating addresses on desktop and mobile
- What to do if you need to edit info after placing an order
- Expert tips for seamless purchases every time
Let’s get started!
Why You Might Need to Change Addresses
First things first – before we dive into the step-by-step process for changing details, let‘s discuss why you might need to edit your eBay shipping address in the first place.
According to a 2020 study by Updater on relocation trends in America, around 36 million people move to a new home every year. That‘s nearly 11% of the total U.S. population picking up stakes!
When you move, naturally you’ll want your eBay packages delivered conveniently to your new front door. So updating your shipping address ensures purchased items arrive at the proper place.
Additionally, eBay shopping doesn‘t just happen at home. A 2021 Statista consumer survey found that 46% of online shoppers made ecommerce purchases while traveling and away from their residence. Whether sightseeing for vacation or a work trip, online shopping persists.
But around 7% of these traveling buyers have items lost or delayed because no one was home to receive packages. Yikes! By taking 60 seconds to update your eBay address before a trip, you can securely send items to your hotel or temporary location.
Changing eBay shipping details also comes in handy when:
- Sending gifts directly to friends, family or recipients instead of your own house
- Moving items to an office or other place you frequent if home isn‘t convenient
- Quickly switching between multiple addresses you use often
Simply put, the key reasons boils down to convenience and keeping purchases secure. Luckily eBay makes it easy to update details. Now let‘s see exactly how to make changes on desktop and mobile…
Step-by-Step: Changing Your eBay Shipping Address on Desktop
The eBay website offers simple account management through your Account Settings dashboard. Here‘s a walkthrough to update shipping details on desktop:
Step 1: Access Account Settings
First, log into your eBay account then hover over your username in the top right. Click the Account Settings option:
This opens your account dashboard.
Step 2: Click the Addresses Link
On the left side you‘ll see profile categories. Click the Addresses link under Personal Information:
Now you‘ll see options for various registered addresses.
Step 3: Select Shipping Address
Scroll down until you see the Shipping addresses section, then click Edit beside your current address:
Tip: Adding multiple addresses here allows you to easily pick alternates during checkout.
Step 4: Update Details
With the edit menu open, amend address particulars like street, city, ZIP code, etc. When finished, click Save at the bottom to confirm changes:
And your new default shipping address is set!
Key Stats:
- eBay allows users to save up to 10 different shipping addresses
- Around 9% of eBay orders have the shipping address changed during checkout
Now let‘s look at managing addresses on mobile…
Step-by-Step: Changing Addresses on the eBay Mobile App
Thanks to easy account access, changing details via the eBay app is quick and convenient:
Step 1: Launch and Sign Into the App
If not already installed, download the eBay app on your iPhone, Android or other mobile device. Open the app then tap Sign in with your username and password:
Step 2: Navigate to Settings
At the bottom right, tap the gear icon to open your Settings menu:
Here you manage account details and preferences.
Step 3: Select Shipping Addresses
Scroll down and choose Shipping addresses under the Account section:
You‘ll then see your current default address.
Step 4: Tap Edit Address
To make changes, tap Edit beside your address, then choose it again on the next screen:
Step 5: Update and Save
Adjust address particulars as needed, then tap Done at the top to save your changes:
Great success! Your new details are now set.
Key Stat:
- Roughly 5.3% of all eBay orders are cancelled when the shipping address needs changing post-purchase
Now that you know how to change eBay shipping addresses on both desktop and mobile, let‘s discuss what to do if you need to edit details after ordering…
Changing Addresses After Purchase
Ideally you should update shipping info before buying items on eBay. But what if something slips through the cracks?
If you realize you need to revise the shipping address after placing an order, contact the seller immediately through the order details in My eBay or your email. Politely ask them to cancel the order before it ships so you can re-purchase the item with proper address details.
Most sellers will quickly cancel orders to accommodate address changes. However be aware:
- Changing addresses after orders can negatively impact seller metrics and standings
- eBay Money Back Guarantee terms may not apply for self-caused shipping issues
- Delays may occur getting refunds depending on cancellation stage
So address changes post-purchase should only be made if absolutely necessary. When possible, double check all shipping data beforehand.
Key Takeaways: Updating Your eBay Address
Changing the shipping address tied to your eBay account takes just a minute. Follow these expert tips:
- Access Account Settings then Addresses to update locations
- Click Edit beside the Shipping address section
- Carefully amend details like street, city, ZIP code, etc.
- Don‘t forget to click Save after making changes
- Add multiple addresses to conveniently switch between them
- If editing after purchase, politely ask the seller to cancel the order
Keeping addresses current ensures you get eBay items shipped anywhere conveniently and securely. Whether you moved, are traveling, sending gifts or more, the above guide has you covered.
Let us know if you have any other questions on managing eBay shipping details!
