Optimize Your Slack Productivity with Notifications – A Comprehensive 2022 Guide

Staying continually connected is critical in today‘s workplace. With so many digital tools for collaboration, it‘s easy to miss key conversations and priority alerts. Thankfully, Slack makes it simple to configure notifications so you always see important messages right when they come in.

In this definitive guide, you‘ll get pro tips for enabling notifications across desktop and mobile Slack apps. From customizing trigger events to troubleshooting issues, you‘ll become a notifications pro in no time!

Why Slack Notifications Matter

Real-time digital communication moves fast. Hundreds of messages may flow by in busy Slack channels each day. Without notifications, you risk missing:

  • Time-sensitive directives from managers
  • Urgent questions from teammates
  • Customer requests needing quick resolution
  • Blocker alerts around project issues

Enabling notifications cuts through the noise so you immediately see relevant conversations.

Key Statistics on Real-Time Collaboration

Don‘t underestimate the power of notifications for improving productivity and connections. Consider these statistics:

  • 87% of professionals say constant communication is critical for success (Forbes)
  • 62% of teams using real-time messaging apps report being more agile (IBM)
  • 36% faster resolution of customer inquiries occurs with real-time alerts (Slack)

Staying in sync with rapid-fire Slack conversations separate high-performance teams from laggards.

Overview of Notification Options in Slack

When setting up alerts, you first need to decide which activities should trigger notifications. Slack provides extensive preferences for tuning notices to your needs.

Main notification triggers:

  • All new messages in channels/DMs
  • Direct messages to you
  • Mentions of your name with @
  • specified keywords
Notification TypeDescription
All new messagesEvery message across channels and DMs triggers alert
Direct messages, mentions, keywordsOnly get notifications for DMs, mentions, and keywords you set
NoneTurn off all Slack notifications
Channel-specificCustomize notifications for certain busy/important channels

Beyond basic triggers, Slack enables you to:

  • Choose different settings for desktop vs. mobile
  • Set time-based schedules for notifications
  • Customize the visual style and sound per notification
  • Send email digests of alerts when you were offline
  • Set up priority keywords for critical topics
  • Fine-tune notifications for each channel

Now let‘s get into the step-by-step guides for enabling notifications on every device!

Configuring Slack Notifications on Desktop

Most knowledge workers rely on desktops to manage conversations and collaboration. Follow these steps to enable desktop notifications:

  1. Click your profile picture in the top navigation bar

  2. Select Preferences from the drop-down menu

  3. Choose Notifications

    Navigating to Slack desktop notification settings

  4. Under the Notify me about heading, check your preferred notification triggers

    • Select all new messages to receive notices for all Slack activity
    • Limit notifications to only mentions/DMs for less distraction
  5. Scroll down and toggle the slider for Desktop notifications on

    Enabling Slack desktop notifications

Your Slack desktop notifications are now activated!

Customizing Keyword Notifications

Beyond basic triggers, you can receive alerts when special keywords are mentioned in conversations. Here is how to set up priority keyword notifications:

  1. In your Preferences, choose Notifications
  2. Locate the My Keywords section
  3. Enter important keywords, separated by commas
  4. Get real-time alerts whenever those words are mentioned in channels

Set keywords around critical issues (outage, offline), teams (#customer-support), or projects (@Ecommerce-Launch) for specialized alerts.

Setting up Slack keyword notifications

Keyword notifications ensure you stay in the loop on the most important topics.

Activating Notifications on Mobile

Power users often configure Slack notifications to sync across desktop, mobile, and even email. Following similar steps, here is how to enable notifications on iOS and Android devices:

  1. Tap your profile picture
  2. Choose Notifications
  3. Select notification triggers under On mobile

Enabling mobile notifications in Slack

You can also schedule mobile notifications under Notify me on mobile to control the frequency during versus outside working hours.

Pro Tip: Set your mobile alerts to different tones, colors, and pop-up styles than your other apps so Slack notifications stand out.

Customizing Notification Sound and Visuals

To change the aesthetics and sound effects of desktop or mobile alerts:


  1. Profile > Preferences > Notifications
  2. Scroll down to the Sound and appearance section
  3. Pick unique sounds and visual styles


  1. Tap your profile > Notifications
  2. Customize options under Sound and appearance

Creating differentiation helps your brain tune into important Slack notifications among all the digital noise.

Pro Tip: Choose bright colors, distinct sounds, and custom vibrations for mobile so you never miss urgent messages.

Customizing the look and feel of Slack notifications

Troubleshooting Missing Notifications

Despite best intentions with notifications, you still may not receive expected alerts. Before panicking, check for these common issues:

  • Slack app was force-quit or relaunched
  • OS/device notifications are disabled globally
  • "Do not disturb" mode is activated
  • Notification triggers are not enabled in Preferences
  • Network connection dropped
  • Slack app requires update

Thoroughly reviewing these possible causes often resolves missing notifications. Also confirm Slack has permission to display alerts and badges for your OS version.

Additional Tricks to Restore Missing Notifications

  • Force-quit and relaunch the Slack app
  • Toggle notification settings off/on
  • Restart your device
  • Uninstall/reinstall Slack app
  • Contact Slack Support if issues persist

With some diligent checks, you can get your mission-critical Slack notifications flowing again!

Key Takeaways and Best Practices

Here are the critical points to remember around Slack notifications:

  • Enable push notifications on every device to never miss messages
  • Set both global and channel-specific preferences
  • Customize alerts, sounds, pop-ups per device
  • Use keyword triggers for important topics
  • Schedule different settings by working hours
  • Troubleshoot diligently if notifications disappear

Pro Tip: For the most timely alerts, enable badge counts and message previews on mobile.

Best practices for Slack notifications

Following these Slack notification best practices, you‘ll stay continually tuned into the conversations that impact your work. No more productivity lag from missing key directives or customer requests!

Conclusion and Next Steps

This guide served up pro tips and step-by-step instructions for configuring Slack notifications across interfaces. From troubleshooting non-working alerts to styling eye-catching pop-ups, you have all the knowledge needed to master notifications.

Now spend time setting detailed preferences to eliminate distractions while still catching urgent posts. Talk to teammates about keyword conventions to stay aligned. If your company doesn‘t use Slack yet, share why real-time alerts can accelerate business performance.

With your new notification wisdom, go forth and communicate effectively!

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