Closing up your Etsy shop is a big move. As an experienced seller, I totally get it – you‘ve put blood, sweat, and tears into building your store.
So why bother officially deleting it? Well, even if you‘re just taking a break from selling, properly closing your Etsy shop ensures:
- Customers can‘t accidentally purchase deactivated listings
- Your store and money are protected from security issues
- You avoid being charged dormant fees if you step away
- It‘s easier to pick back up where you left off if you reopen
Trust me, taking the time to officially shut down will save you headaches! Here‘s my start-to-finish guide to closing your Etsy shop smoothly.
At a Glance: How To Delete Your Etsy Shop
Before we dig into the step-by-step details, here‘s the closure process at a quick glance:
- Settle Any Outstanding Business
- Complete unfulfilled orders
- Pay unpaid fees
- Download key data & inform customers
- Deactivate All Listings
- Remove listings from Etsy marketplace
- Navigate Shop Settings to Close
- Access shop options to delete store
- Select Reason & Submit Closure
- Provide feedback to Etsy on why you‘re closing up shop
- Decide What‘s Next
- Transition to new platform or keep account access
Alright, let‘s dive into each step more thoroughly! I‘ll make sure you have all the little details and pro tips you need.
Preparing To Delete Your Etsy Shop
Before you shutter your virtual doors for good, there are a few loose ends you need to tie up:
Complete Outstanding Orders & Refunds
Double and triple check for any lingering open orders customers have placed. You must resolve these before Etsy allows closure by:
- Shipping orders – Package and mail any goods buyers purchased
- Issuing refunds – Reimburse customers if you cannot fulfill orders
Leaving orders incomplete damages your seller reputation. So handle these responsibly!
Pay Any Unpaid Fees
Etsy also requires you have a $0 account balance before letting you off the hook. Log into your Finances page and settle:
- Listing fees
- Transaction fees
- Advertising fees
Clearing balances keeps accounts in good standing if you ever return to Etsy.
Download Key Data
While you‘ll maintain access to sales reports post-closure, take this opportunity to download backups of:
- Review history
- Best selling items
- Customer contacts
Never know when you‘ll need to reference old shop performance stats!
Most Common Reasons Etsy Sellers Close Up Shop |
---|
Becoming overwhelmed by managing the business |
Launching their own independent website |
Experiencing a change in personal circumstances |
Moving onto other career opportunities |
Source: Etsy 2022 Retail Census Report
Inform Your Customers
Letting loyal customers know you‘ll be closing up shop allows them to:
- Make any last minute purchases
- Follow your next adventure if you rebuild elsewhere
- Thank them for their support over the years
Share a final shop announcement and send personal notes to frequent buyers.
🛠️ Alright, with all loose ends tied up, you‘re ready to officially deactivate and delete your Etsy shop!
Step 1: Deactivate Your Etsy Listings
With outstanding orders resolved and notifications sent, it‘s go time!
First, remove your listings from the Etsy marketplace:
- Head to Shop Manager
- Click Listings
- Select items to deactivate
- Choose Deactivate
Listings will immediately disappear from search results so customers can‘t continue purchasing.
Pro Tip: Deactivate sections of your shop in batches if you have 100s of listings. Going one by one will take ages!
Step 2: Access Shop Settings To Close
Now that your listings are deactivated, let‘s have Etsy remove your shop entirely:
- Return to Shop Manager
- Select Settings
- Click Options
- Locate the Close Shop tab
Here we go – this is the official portal to delete your store!
Word of Warning: If you opt to close shop but don‘t disable listings, Etsy will automatically deactivate them after several months.
Step 3: Share Why You‘re Closing Up
Before Etsy lets you pull the plug, they ask why you‘ve decided to leave.
Select an option from the dropdown that best fits your reasons:
Or choose "other" and leave personalized feedback in the comments. This context actually helps Etsy improve their platform!
Step 4: Confirm Closure Is Complete
Carefully review all the details in the final confirmation prompt:
- Listings deactivated? Yep!
- Balances paid? Looking good!
- Reason selected? All set!
With everything in order, take a deep breath and finalize closure of your beloved shop! 😢
You‘ll receive an email from Etsy verifying your store is closed. Whew – the hard part is over!
Wait! One Last Thing: You cannot reopen shop for several months after closure, so be 100% sure before pulling the trigger!
🎉 Nicely done – pat yourself on the back! Let‘s discuss what to do next…
After Deleting: What Should You Do?
Here are my top recommendations once your Etsy shop is officially closed:
🔹 Maintain Account Access
Consider keeping your Etsy account active so you can still:
- Reference old sales data
- Review shop performance
- Reopen the store if you start selling again
🔹 Launch Your Own Website
If you‘re hoping to grow your biz beyond Etsy, use your product images, branding, and assets to launch an independent store elsewhere!
🔹 Stay Connected With Your Customer Base
Your tribe supported your Etsy journey. Let loyal buyers know where they can follow your next chapter by:
- Sending email updates
- Directing them to a new website
- Sharing via social media
Don‘t lose all the relationships you‘ve built!
Best of luck as you embark on new adventures outside Etsy. And remember, I‘m always here to chat more about strategically growing your handmade business!
Jen 👋
FAQs: Closing Your Etsy Shop
Still have some lingering questions about the closure process? Here are answers to customers‘ most frequently asked questions:
Can I still access my sales history and reviews if I delete my shop?
Yes! Even with a closed shop, you can log into your Etsy account and view your full order data, revenue reports, reviews, convos, and more.
What if I change my mind – can I reopen my old Etsy shop?
Totally. Etsy reserves your unique shop name so you can relaunch your closed store seamlessly. Just know you have to wait a few months before reopening the same shop.
Do I need to notify customers when I shut down my Etsy shop?
It‘s strongly recommended! Alerting buyers gives them a chance to make final purchases and follow your next venture so you don‘t lose their business.
Can I put my shop on vacation mode rather than permanently deleting?
For sure. Vacation mode temporarily hides your listings vs. deleting everything completely. It‘s a good option if you think you may reopen the same Etsy store later.
Why should I fully close shop instead of just deactivating my listings?
Great question! Officially shutting down closes security loopholes, avoids dormancy fees if you step away for awhile, and clearly signals to Etsy/customers you are closed.
I hope this guide gave you the confidence boost and insider expertise needed to successfully close your beloved Etsy shop! Let me know if any other questions pop up.