How to Change Your PayPal Password in 6 Simple Steps

PayPal is one of the most widely-used online payment platforms, with over 300 million active users as of 2022. With so much personal and financial information connected to your PayPal account, it‘s incredibly important to keep your password secure.

Resetting your password regularly can protect against potential security breaches. It also gives you peace of mind if you‘ve forgotten your current password or believe it may have been compromised.

Luckily, PayPal makes it simple to change your password in just a few quick steps, whether you use the website or mobile app. This comprehensive guide will walk through the entire process.

Why You Should Change Your PayPal Password

Here are some of the top reasons to reset your PayPal password:

  • You forgot your current password. Resetting your password is the only way to gain access to your account again.
  • You use the same password across multiple accounts. Using duplicate passwords leaves all your accounts vulnerable if one password is breached.
  • You haven‘t changed your password in over a year. Regularly updating passwords improves security and protects sensitive information.
  • You believe your password may have been compromised. If your password was involved in a security breach or you accidentally shared it, change it immediately.

Resetting your password prevents unauthorized access to your financial information and gives you peace of mind about the security of your account.

6 Steps to Change Your PayPal Password

Changing your password through PayPal‘s website takes just a few minutes. Follow these six simple steps:

Step 1: Click “Forgot Password”

Go to and click the "Log In" button in the top right corner. On the login page, click "Forgot your password?" below the password field.

PayPal login page with Forgot Password link circled

This will take you to the password recovery page.

Step 2: Enter Your Email Address

On the next page, enter the email address associated with your PayPal account and click Next.

Enter email screen

This tells PayPal which account you want to reset the password for.

Step 3: Complete Security Check

To verify your identity, PayPal will have you complete a security check via text, automated call, or security questions.

Select your preferred contact method and follow the on-screen prompts to complete the check. This prevents unauthorized people from accessing your account.

Security code entry

Enter the code you receive to confirm your identity.

Step 4: Enter a New Password

Once verified, you will be prompted to create and enter a new password.

Be sure your new password meets the following criteria:

  • At least 8 characters long
  • Mix of uppercase, lowercase, numbers, and symbols
  • Doesn‘t contain personal information
  • Is unique from your other passwords

Enter your new password twice to confirm.

New password entry fields

Step 5: Log Out of All Devices

For extra security, check the box that says "Log out of all devices." This logs all devices out of your PayPal account so no one else can remain logged in.

Log out checkbox

You will need to log back in on any device you use PayPal with after the password change.

Step 6: Save New Password

Finally, click “Save” to update your password and complete the recovery process.

You will be redirected to the PayPal login page to enter your email and new password. Your password has now been reset successfully!

How to Reset Password on PayPal App

You can also easily change your PayPal password directly from the PayPal mobile app. Here‘s an overview of the process:

  1. Open the PayPal app and tap “Forgot your password?”
  2. Enter the email address on your account and tap Next.
  3. Verify your identity by entering the code texted to your mobile number.
  4. Create and confirm your new password.
  5. Check the box to log out of all devices.
  6. Tap Save to reset your password.

The steps are virtually identical to the website process. The main difference is the security check is typically done via text message code since you are accessing your account from a mobile device.

Updating Security Questions

In addition to changing your password, it‘s wise to update your PayPal security questions if:

  • You think someone else has accessed your account
  • It‘s been over 6 months since you last updated them
  • You used personal information previously

Here‘s how to update security questions:

  1. Log into your PayPal account
  2. Click on your account icon > Settings > Security
  3. Select Update beside Security Questions
  4. Enter new answers to three security questions
  5. Click Save

Avoid using security question answers that could be guessed or found online, like your hometown or mother‘s maiden name.

Set Up 2-Factor Authentication

For even stronger protection, turn on 2-factor authentication (2FA) in your PayPal account settings:

  • Adds extra verification step to your login
  • Requires an additional one-time code along with your password
  • Code is sent via text, email, or authentication app

With 2FA enabled, only people with access to your phone or email can successfully sign into your account.

2FA QR code setup

2FA makes your PayPal account incredibly secure against unauthorized logins even if your password does get breached.

Password Security Tips

Along with regularly resetting your password, keep these PayPal password tips in mind:

  • Enable 2FA for extra login protection
  • Use a unique password not used on any other accounts
  • Consider a password manager app to generate and store secure passwords
  • Never share your password with anyone, including PayPal employees

Following these best practices will help ensure your PayPal account and your information stays protected from security threats.

FAQs About Changing PayPal Passwords

How often should I change my PayPal password?

It‘s recommended to change your PayPal password every 90 days at minimum or anytime you believe it may have been compromised. Set calendar reminders to reset it quarterly.

Can someone else change my PayPal password?

No. Only the account holder with access to the login email can initiate a PayPal password change after providing verification.

I keep getting password reset emails from PayPal. What should I do?

Getting repeated password reset emails could indicate someone is trying to access your account. Change your password immediately and contact PayPal about suspicious activity on your account. Consider enabling 2FA as well for extra login protection.

What information do I need to change my password?

The only thing you need is access to the email account associated with your PayPal login credentials. You will use this email to trigger a reset link and temporary verification code.

Does PayPal limit password reset attempts?

Yes. PayPal will temporarily lock accounts after too many failed login attempts or multiple password resets in a short timeframe, which could indicate a security threat. Contact PayPal if you are locked out after multiple reset attempts.

Resetting your PayPal password regularly prevents unauthorized access to your account and gives you peace of mind. Follow the 6 simple steps in this guide to change your password from a web browser or mobile device. Enabling 2-factor authentication adds an extra layer of account security as well.

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