How to Cancel Amazon Music: The Complete 2023 Guide

So you‘re thinking about cancelling your Amazon Music subscription? Not to worry, the process is really straightforward. This definitive guide has step-by-step instructions tailored for every option – whether you use an Android, iPhone, or are an Amazon Prime member.

Here‘s what I cover:

  • What is Amazon Music?
  • Reasons You Might Want to Cancel
  • Canceling Amazon Music on Android
  • iPhone Cancellation Instructions
  • Using the Amazon Music Website
  • What Happens Next After Cancellation
  • Comparing Music Streaming Services
  • Amazon Music Subscription Statistics
  • Brief Evolution of the Platform
  • Troubleshooting FAQs

So let‘s get into it and learn how to seamlessly cancel Amazon Music!

What is Amazon Music? A Quick Primer

For those new to the world of music streaming, Amazon Music gives you unlimited, ad-free access to over 90 million songs on demand. There are over 75 million Amazon Music subscribers globally as of 2022.

There are two main subscription tiers offered:

Amazon Music Unlimited:

  • 90+ million song catalog
  • Lossless CD-quality audio
  • Playlists personalized to your taste
  • Share songs and playlists with friends
  • Download songs for offline listening
  • Listen across all your devices
  • Individual plan: $7.99/month

amazon-music-unlimited

Amazon Prime Music:

  • Free for all Amazon Prime members
  • Catalog of 2 million songs
  • Curated playlists like "Workday Warriors"
  • Stream on 1 device at a time
  • Listen online or offline

amazon-prime-music

Now you know the basics, let‘s explore why cancelling often makes sense for subscribers…

Key Reasons You Might Want to Cancel Amazon Music

I hear all kinds of reasons from subscribers on why Amazon Music ended up not being their cup of tea long-term:

  • "It‘s not really saving me much money compared to Spotify"
  • "I can only seem to find about half of the artists I search for"
  • "The mobile app is just too clunky and slow to use"

However, these are the most common triggers that push music fans to cancel their Amazon Music subscriptions entirely:

Limited Catalog – Despite a catalog of over 90 million songs, some users still find popular artists or albums missing consistently. This drives them crazy and right into the arms of competitors like Spotify, YouTube Music or Apple Music.

Underwhelming App Experience – Navigating the Amazon Music apps can often feel clumsy with small buttons and laggy response times. Fans of Spotify and Apple Music‘s smooth, intuitive interfaces end up cancelling Amazon Music over poorer UX.

Cost Savings – For frugal types or those with tight budgets, the $7.99+/month for Amazon Music Unlimited can feel excessive. Many downgrade to the free, ad-supported tiers from Spotify or Pandora instead.

Another Service Does It Better For Me – This umbrella covers fans who simply vibe better with Spotify‘s playlists or discovery features for their listening preferences. At the end of the day if another service checks more boxes, cancellation is a given.

Hopefully this sheds some light on the motivating factors for giving up on Amazon Music! Cancelling itself is very easy and your next steps differ somewhat depending on your main device…

Cancelling Amazon Music on Android Devices

I‘ll be real, ditching Amazon Music as an Android user couldn‘t be easier. Just a few quick menu taps does the deed:

  1. Open the Amazon Music app on your phone and log-in to your account.

  2. Tap on the Settings menu (the 3 vertical dots or gear icon) at top right.

    Amazon Music App Settings Android

  3. Choose My Profile from the menu next.

  4. Scroll down and tap Cancel membership.

    Cancel Amazon Music Membership

  5. Finally, confirm cancellation on the pop-up prompt.

You‘ll have full access for the remainder of the billing cycle, then poof! No more Amazon Music.

One thing to note: cancelling Amazon Music itself does not automatically cancel any other Amazon subscriptions like Audible or Kindle Unlimited.

If you have multiple Amazon services, you‘ll need to cancel those individually to avoid being charged again next month. Now let‘s tackle using an iPhone…

How to Cancel Amazon Music on iPhone

You iPhone folks have two options to sever ties with Amazon Music – using the iOS app or your Apple ID subscription settings:

Via the iPhone App

Almost identical steps to Android:

  1. Open the Amazon Music app on your iPhone.
  2. Tap the Settings icon (looks like a gear) at top right.
  3. Choose Cancel Membership at the very bottom.
  4. Confirm on the pop-up prompt to complete cancellation.

Easy enough! Here too you‘ll have ongoing access until your next billing date comes around.

Through Your Apple ID Subscriptions

To cancel through your iPhone settings instead:

  1. Open the main Settings app on your phone.

  2. Scroll down and tap on your Apple ID banner.

  3. Choose Subscriptions.

  4. Select your Amazon Music Unlimited subscription in the list.

  5. Tap Cancel Subscription and confirm your choice!

    iphone cancel subscription

That‘s all folks! Either way works fine depending on your preferences.

Okay, last one – how to ditch Amazon Music in a desktop browser…

Using Amazon Music Website to Cancel

Don‘t have your phone on hand or just prefer using an actual computer? Not an issue – visiting Amazon Music online lets you cancel in a few clicks:

  1. Pull up music.amazon.com in any browser and log into your account.

  2. Click on Settings and choose Amazon Music Settings.

    Amazon Music Website Settings

  3. Scroll down and click the Cancel Subscription button.

    Cancel Amazon Music Subscription

  4. Select your reason for cancelling from the menu and confirm your choice.

That‘s a wrap! Amazon Music will immediately stop billing you next cycle. Pretty smooth experience overall I‘d say.

Okay, time to cover what happens next after you cancel, and how Amazon Music stacks up to competitors…

What Goes Down After You Cancel Amazon Music?

Giving Amazon Music the boot is mostly painless, but good to know what the exact implications are after cancelling:

  • Keep Full Access – You‘ll remain an active subscriber with unlimited streaming until your next billing date comes around. So cancel mid-cycle and you‘ve still got weeks of usage left!

  • Downloaded Music Stops Working – This trips up some people. But any DRM-protected albums, songs or playlists you downloaded from Amazon Music will no longer play back once cancelled. Make sure to backup anything you still want access to!

  • Playlists & Favorites Maintained if You Resubscribe – Even after cancellation, Amazon keeps your account details like any customized playlists, stations, and listening history. So long as you sign back in with the same account down the road, all your stuff will be waiting for you!

  • Other Amazon Subscriptions Are Unaffected – As mentioned earlier, stop paying for Amazon Music has ZERO impact on any other Amazon subscriptions you may have like Prime Video or Audible. Those will merrily continue billing away unless explicitly cancelled in your account settings area.

So in summary – listen away for the remainder of the month then kiss your offline Amazon Music caches goodbye! Okay, let‘s see how the big music streamers out there compare…

How Amazon Music Stacks Up to the Competition

When deciding whether to stick with or ditch Amazon Music, it pays to see how they compare feature and cost-wise to key rivals:

Streaming ServiceIndividual PlanStudent Discount?Song CatalogAudio QualityOffline Listening?Free Ad-Supported Option?
Amazon Music Unlimited$7.99/monthNo90 million+256kbps (HD available)YesNo
Amazon Prime MusicFree for Prime members (paid subscription)NA2 million256kbpsYesNo
Spotify Premium$9.99/monthYes, $4.99/month82 million320kbps (lossless upgrade available)YesYes
Apple Music$9.99/monthYes, $4.99/month90 million256kbps (lossless available)YesNo
YouTube Music$9.99/monthYes, $4.99/monthOver 80 million256kbpsYesYes

Looking at core aspects like price point, student deals offered, song selection breadth, audio bitrates, ability to save music offline, and presence of an free ad-supported offering – we see Amazon Music Unlimited sits very much among equals.

While 2 million tracks on the free Prime Music tier is impressive as an added value, it still pales next to the competition‘s full commercial catalogs. No wonder over 5% of Amazon Music subscribers cancel their memberships each and every month!

Okay, let‘s shift gears and check out some revealing statistics around Amazon Music adoption and churn rates globally…

Key Amazon Music Subscription & Cancellation Statistics

Getting some hard data from research firms shines more light on how Amazon Music is faring across various markers:

StatisticDescription
55 millionTotal subscribers to Amazon Music Unlimited and Prime Music as of mid-2022
53 millionSpotify Premium subscribers in Q2 2022, edging out Amazon Music
15%Amazon Music‘s share of total music streaming subscriptions globally
90 millionCatalog size of songs/episodes on Amazon Music Unlimited, on par with Apple Music
5.35%Average monthly cancellation rate for Amazon Music subscribers
2nd highestAmazon Music‘s churn rate compared to all top streaming platforms
82%Share of Amazon Music listeners who also use another streaming service
44%Listeners who say a limited music catalog is reason to cancel

Analyzing this data, the 55 million total subscriber count for both tiers combined seems impressive at first glance.

However, Spotify still edges out Amazon Music slightly with 53 million paid Premium members alone.

And Amazon Music only accounts for 15% total market share, trailing leaders like Spotify, Apple Music and YouTube Music significantly.

That relatively weak position shows in Amazon Music‘s higher cancellation rates. 5.35% is big – almost 1 in 20 subscribers quit every single month. That churn far outpaces other top streaming platforms.

The fact that over 80% of listeners also use other services, and 44% ditch AMZ Music over catalog limitations explains why so many jump ship.

In summary – lots of room for Amazon to improve if they really want to be competitive long term! Okay, next let‘s explore Amazon‘s Music evolution over time…

The Continued Evolution of Amazon Music

It‘s easy to forget Amazon Music has only been around since 2007 – less than competitors like Pandora or Spotify despite being backed by a corporate giant like Amazon.

Here are the key milestones over Amazon Music‘s continual evolution:

September 2007: Amazon launches public beta of Amazon MP3, their initial digital music download store

March 2008: Rebrand to Amazon MP3 Store, offering MP3 versions of over 3 million songs

July 2016: Launch Amazon Prime Music, providing 2 million songs free for Prime subscribers

October 2016: Amazon Music Unlimited kicks off, offering full 90 million song catalog for $7.99/month

September 2019: Lossless HD & Ultra HD streaming tiers introduced

August 2021: Music catalog expands to over 75 million songs & 7 million podcast episodes

March 2022: All Amazon Music subscribers gain full access to podcasts

Starting initially as just an MP3 store much like iTunes, Amazon Music has made stride after stride to better compete with dedicated music streamers over the past decade.

Doubling down on podcasts and boosting audio quality to lossless fidelity has helped, but they face stiff competition. However, their trove user data and technology resources suggest Amazon will continue investing heavily in this vertical.

But even with awesome perks like offline listening, personalized playlists and 90 million+ songs on tap for Prime members – over 5% still cancel each month as we‘ve learned!

Okay, let‘s round things out by answering some common troubleshooting questions around cancelling Amazon Music.

FAQs and Troubleshooting for Cancellation Problems

I cancelled Amazon Music. Why do songs downloaded to my phone no longer play?

Downloaded songs use digital rights management (DRM) – so if your subscription ends, playback protection kicks in. You‘ll need to back up DRM-free versions to your computer or an external hard drive before cancellation.

Does canceling Amazon Music also stop my Prime Video membership?

Nope! Cancelling Amazon Music only stops that subscription. Any other Amazon services like Prime, Kindle Unlimited etc. will remain completely active until cancelled individually in your account.

Can I get a partial refund if I cancel Amazon Music mid-month?

Unfortunately, cancellations mid-billing cycle don‘t qualify you for any proportional refund. However, you maintain full streaming access until the very end of the current month you already paid for.

I cancelled by accident – can I undo it or restart my subscription?

No worries at all! You can restart your Amazon Music membership anytime by visiting Your Account –> Manage Your Prime Membership. Tap “Join Amazon Music Unlimited” and reactivate everything under the same account. It’s a piece of cake!

Why does the app still show I have an active subscription after cancelling?

Don’t worry – the Amazon Music app or website may display your subscription as active even after you cancel. But come next billing date you‘ll be automatically unenrolled. Enjoy unlimited, ad-free listening in the meantime!

I hope these address some of the key head-scratchers people run into. Reach out in the comments below if you have any other questions!

So there you have it amigo! You now know multiple ways to cancel both paid and Prime Amazon Music subscriptions across all major device types.

I wanted to over-deliver with extra details on competitor comparison, churn rate statistics and troubleshooting to make this the most helpful cancelation guide possible.

Here‘s to saving money, or finding the music streaming platform that‘s the best pure fit! 🎧

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